Need help? We’ve got you covered. At ChopWin SL, we know that fast support matters—especially when you’re dealing with deposits, withdrawals, bonuses, or account access. That’s why our customer support team is ready to assist you every day of the week.
Online Chat
The quickest way to get help is through our live chat. Just open the chat option on the website and send us a message. Whether you have a question about a promotion, a payment issue, or a technical glitch, our agents respond quickly and clearly.
Email Support
Prefer email? You can reach us at hello@chopwin.sl. Email support is ideal for detailed questions, verification documents, or anything that requires attachments. We review all emails carefully and aim to respond as soon as possible.
Support Availability
Our team is available daily from 08:00 to 21:00, Monday through Sunday. During these hours, you can expect real-time assistance through chat and timely responses via email.
Check the FAQs
Many common questions are already answered on our FAQs page. If you’re wondering about minimum deposits, withdrawal processing times, bonus wagering requirements, or how to reset your password, the FAQs section is a great place to start. It’s designed to give you fast, clear answers without waiting for support.
The FAQs page also explains account verification (KYC), responsible gambling, payment methods available in Sierra Leone, and troubleshooting tips for login or app installation issues.
If you don’t find the answer there, reach out to us directly. We’re here to make your experience smooth, secure, and stress-free.